• In Store & Online

BOGO 50% OFF* SELECT STYLES

Order Status

To check the status of a recent online or in store order, enter the information from your receipt or order confirmation email.
It may take a few moments for our system to update all new orders. In the event your order is indicated as "in processing" for more than 72 hours, you will receive an email with further instructions.

Track your order in our Mobile App

rack room shoes mobile app

Download the FREE App now to shop, track orders and Rewards, plus much more.

LEARN MORE